This policy explains what information we collect on this website and how we use it.
What we collect
- When you order: your name, phone number, email (optional), delivery address and the items you buy.
- When you contact us: what you write in the contact form or on WhatsApp.
- When you browse: cookies that keep your cart and language choice working.
Why we use it
- To deliver your order and contact you about it.
- To handle returns and refunds.
- To answer your questions.
Who we share it with
Your name, phone and address are given to the courier delivering your order. We do not sell your information.
Your choices
You can ask us to correct or delete your information by contacting us. We keep order records as long as we need them for accounting and returns.
Search and shopping assistant
Catalogue matching, semantic model inference and image recognition run on your device. Model files are downloaded from public CDN providers, which receive the normal network details of that download. Our image search reads the photo you choose on your device and does not upload it. Voice recognition may use your browser provider’s speech service; check its permissions and privacy settings before using the microphone.
Recent searches are kept in your browser storage, and assistant history is kept for the browser session. When you agree to submit an enquiry, your name, contact details, message and assistant conversation are sent to this store, saved privately in WordPress and included in the store’s notification workflow. Use the contact page if you need help with your enquiry or stored details.
Analytics and Microsoft Clarity
We use Microsoft Clarity to understand how visitors interact with this site. It may collect browsing and interaction information such as page views, clicks, and scrolling, and may use session replay and cookies (including _clck and _clsk) for analytics. Cookie behavior depends on your region and the consent settings configured for Clarity; you can manage cookies through your browser. Read the Microsoft Privacy Statement.
Travel partner and seller verification data
When someone applies to sell, Sasta Milaga collects the selected CNIC or passport document to review seller identity. The file is stored outside the public website uploads folder with access limited to authorized site administrators. It is deleted when the review is recorded or after 30 days if it is still pending; Sasta Milaga retains only the document type, review result, reviewer, and review date. Do not upload identity documents to a public product listing.
For a travel package request, we share the customer contact details needed for the selected agency to respond. Do not enter passport or CNIC details in the booking request. Flight and hotel searches continue on external provider websites under their privacy terms.
